We've actually changed both our plug-in purchasing system and store since this thread was active and I believe Greg's response is no longer true, you should have recieved an email with a serial number and license code? Have you checked your spam folder to make sure it isn't there? At least this way your potential customers would have more respect for your honesty and they'd also still have their money and the option on where to spend it. It might be an idea to put on your website "buy downloaded software from us on Fridays at your own discreation, as if you dont get a serial or licence from us immediately, you may have to wait until at least after the weekend for a response". I still havent received my serial and licence and looks like no one cares that I spent my money on a Fri and apart from an email saying "we're on it", I'll have to wait until Monday before I even get a response. Unfortunatley this is still happeing over at Eventide. At least this way your potential customers would have more respect for your honesty and they’d also still have their money and the option on where to spend it. It might be an idea to put on your website “buy downloaded software from us on Fridays at your own discreation, as if you dont get a serial or licence from us immediately, you may have to wait until at least after the weekend for a response”. I still havent received my serial and licence and looks like no one cares that I spent my money on a Fri and apart from an email saying “we’re on it”, I’ll have to wait until Monday before I even get a response.
#ILOK LICENSE MANAGER 32 BIT LICENSE KEY#
So, you should get an email with the serial number and license key today. Yesterday was Thanksgiving holiday, but orders from yesterday should be processed today. If you bought the plugin on, you do receive everything immediately after payment, but sales that go through are processed by our front office and therefore aren’t immediate. This is the first time i have to wait so long for a serial for a bought plugin. But where can I find my serial and license? Are you sending that via email like all the other plugin producer on the market? Normally i get this immediately after payment.
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